At Her-Look, we strive to provide you with fast and reliable shipping. Please review our Shipping & Delivery policy below:
1. Shipping Locations:
We currently offer shipping to Hong Kong and select international locations. Please check the shipping options available at checkout to see if we deliver to your area.
2. Shipping Methods and Rates:
We offer various shipping options to meet your needs:
- Standard Shipping: Estimated delivery time is 3-5 business days.
- Express Shipping: Estimated delivery time is 1-2 business days.
Shipping rates are calculated at checkout based on your location and the weight of your order.
3. Order Processing Time:
Orders are typically processed within 1-2 business days. Please note that processing times may vary during peak seasons or holidays.
4. Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online.
5. Delivery Issues:
If you experience any issues with your delivery, such as delays or missing packages, please contact us at [email protected]. We will work with you to resolve the situation as quickly as possible.
6. Customs and Duties:
For international orders, please be aware that customs duties and taxes may apply, and are the responsibility of the customer. We recommend checking with your local customs office for more information.
7. Questions or Concerns:
If you have any questions about our Shipping & Delivery policy, please don’t hesitate to reach out. Our customer service team is here to assist you!
Thank you for choosing Her-Look. We appreciate your business!