1. What is Her-Look?
Her-Look is a stylish women’s fashion boutique offering a curated selection of trendy and timeless clothing and accessories designed to empower women and enhance their personal style.
2. How can I place an order?
You can easily place an order on our website by browsing our collections, selecting your desired items, and following the checkout process. You can also visit our store for an in-person shopping experience.
3. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. Please check our website for the latest payment options.
4. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our shipping partner’s website.
5. What is your return policy?
We want you to love your purchase! If you’re not satisfied, you can return unworn and unwashed items within 30 days for a full refund or exchange. Please visit our Returns page for more details.
6. Do you offer international shipping?
Yes, we offer international shipping! Shipping rates and delivery times vary depending on the destination. Check our Shipping Policy for more information.
7. How can I contact customer service?
You can reach our customer service team via email at [email protected] or by calling +852 6557 0053. We’re here to assist you!
8. Do you have a loyalty program?
Yes! We offer a loyalty program where you can earn points for every purchase. Sign up on our website to start earning rewards and enjoy exclusive discounts.
9. Are your products sustainable?
At Her-Look, we are committed to sustainability. We strive to source ethically produced materials and work with suppliers who share our values.
If you have any other questions, feel free to reach out to us!