At Her-Look, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or shop with us.
1. Information We Collect:
We may collect the following types of information:
- Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase or create an account.
- Non-Personal Information: Browser type, IP address, pages visited, and other usage data collected through cookies and analytics tools.
2. How We Use Your Information:
We use your information for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your order and providing customer support
- Sending promotional emails and newsletters (you can opt out at any time)
- Improving our website and services through analytics
- Complying with legal obligations
3. Sharing Your Information:
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies). These parties are required to keep your information confidential.
4. Data Security:
We implement a variety of security measures to protect your personal information. Your payment information is processed through secure payment gateways and is not stored on our servers. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights:
You have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate information
- Request the deletion of your personal data under certain circumstances
- Opt out of receiving promotional communications
To exercise these rights, please contact us at [email protected].
6. Cookies:
Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us recognize your preferences and track usage patterns. You can choose to accept or decline cookies through your browser settings.
7. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.
8. Contact Us:
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
- Email: [email protected]
- Phone: +852 6557 0053
Thank you for choosing Her-Look. We appreciate your trust in us!